Document jam

Documents can jam if they are not inserted or fed properly, or if they are too long. Follow the steps below to clear a document jam.

Document is jammed inside the front of the machine

1
Take out any paper from the ADF that is not jammed.
2
Pull the jammed document (1) out toward the front of the machine.
Graphic
3
Press Stop/Exit.

Document is jammed inside the panel cover

1
Take out any paper from the ADF that is not jammed.
2
Open the panel cover.
3
Pull the jammed document out.
Graphic
4
Close the panel cover.
5
Press Stop/Exit.