Checking the print quality

If faded or streaked colors and text appear on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern.

Press Ink.

Press

to choose Test Print.

Press OK.

Press

to choose Print Quality.

Press OK.

Press Color Start.

The machine begins printing the Print Quality Check Sheet.

Check the quality of the four color blocks on the sheet.

Is Quality OK?

1.Yes 2.No

Do one of the following:

•	If all lines are clear and visible, press 1 to choose Yes, and go to step 10.
•	If you can see missing short lines as shown below, press 2 to choose No.

OK	Poor

The LCD asks you if the print quality is OK for black and three colors.

Black OK?

1.Yes 2.No

Press 1 (Yes) or 2 (No).

The LCD asks you if you want to start cleaning.

Start Cleaning?

1.Yes 2.No

Press 1 (Yes).

The machine starts cleaning the print head.

After cleaning is finished, press Color Start.

The machine starts printing the Print Quality Check Sheet again and then return to step 5.

Press Stop/Exit.

If you repeat this procedure at least five times and the print quality is still poor, replace the ink cartridge for the clogged color.

After replacing the ink cartridge, check the print quality. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call Brother Customer Service (see Brother numbers).

CAUTION

DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.

Note


When a print head nozzle is clogged the printed sample looks like this.		After the print head nozzle is cleaned, the horizontal lines are gone.

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