Routine maintenance

Replacing the ink cartridges

Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the 4 cartridges. When the machine detects an ink cartridge is running out of ink, the machine will tell you with a message on the LCD.
The LCD will tell you which ink cartridge is low or needs replacing. Be sure to follow the LCD prompts to replace the ink cartridges in the correct order.
Even though the machine tells you that an ink cartridge is empty, there will be a small amount of ink left in the ink cartridge. It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly.
1
Open the ink cartridge cover.
If one or more ink cartridges are empty, for example Black, the LCD shows Ink Empty Black and Replace Ink.
2
Pull the lock release lever down and take out the ink cartridge for the color shown on the LCD.
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3
Open the new ink cartridge bag for the color shown on the LCD, and then take out the ink cartridge.
4
Remove the protective yellow cap (1).
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Improper Setup Improper Setup
 
DO NOT touch the area shown in the illustration below.
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Note Note
 
If the protective yellow caps come off when you open the bag, the cartridge will not be damaged.
5
Each color has its own correct position. Insert the ink cartridge in the direction of the arrow on the label.
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6
Lift each lock release lever and push it until it clicks, and then close the ink cartridge cover.
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7
If you replaced an ink cartridge, the LCD may ask you to verify that it was a brand new one. (For example, Did You Change Blck) For each new cartridge you installed, press 1 (Yes) to automatically reset the ink dot counter for that color. If the ink cartridge you installed is not a brand new one, be sure to press 2 (No).
If you wait until the LCD shows Near Empty and Ink Empty, the machine will automatically reset the ink dot counter.
Note Note
 
If the LCD shows Install after you install the ink cartridges, check that the ink cartridges are installed properly.
WARNING WARNING
 
If ink gets in your eyes, wash them out with water at once and call a doctor if you are concerned.
CAUTION CAUTION
 
DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge.
 
DO NOT touch the cartridge insertion slots. If you do so, the ink may stain your skin.
 
If ink stains your skin or clothing, wash with soap or detergent at once.
 
If you mix the colors by installing an ink cartridge in the wrong position, clean the print head several times after correcting the cartridge installation.
 
Once you open an ink cartridge, install it in the machine and use it up within six months of installation. Use unopened ink cartridges by the expiration date written on the cartridge package.
 
DO NOT dismantle or tamper with the ink cartridge, this can cause the ink to leak out of the cartridge.
 
Brother strongly recommends that you do not refill the ink cartridges provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges. Use or attempted use of potentially incompatible ink and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality. Our warranty coverage does not apply to any problem that is caused by the use of unauthorized third party ink and/or cartridges. To protect your investment and obtain premium performance from the Brother machine, we strongly recommend the use of Genuine Brother Supplies.