Document jam

Documents can jam if they are not inserted or fed properly, or if they are too long. Follow the steps below to clear a document jam.

Document is jammed in the top of the ADF unit

1
Take out any paper from the ADF that is not jammed.
2
Open the ADF cover.
3
Pull the jammed document up and to the left.
Graphic
4
Close the ADF cover.
5
Press Stop/Exit.
Note Note
 
To avoid future document jams close the ADF cover properly by pushing it gently in the middle.

Document is jammed inside the ADF unit

1
Take out any paper from the ADF that is not jammed.
2
Lift the document cover.
3
Pull the jammed document out to the left.
Graphic
4
Close the document cover.
5
Press Stop/Exit.