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Clean the Print Head Using Web Based Management

To maintain good print quality, the machine automatically cleans the print head when needed. If there is a print quality problem, start the cleaning process manually.
  1. Start Brother Mobile Connect on your mobile device.
  2. Tap your model name on the top of the screen.
  3. Tap All Machine Settings.
    Web Based Management appears.
  4. If required, type the password in the Login field, and then tap Login.
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    The default password to manage this machine’s settings is located on the back of the machine and marked "Pwd".
  5. Go to the navigation menu, and then tap General>Print Head Cleaning.
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    Start from image, if the navigation menu is not shown on the left side of the screen.
  6. Select the Normal, Strong, or Strongest option for the cleaning strength you want. The Special option uses the most power in cleaning the print heads, but also consumes the most ink.
  7. Tap Start.
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    • The Special option requires a large amount of ink to clean the print head. Refill all ink tank levels to more than half before starting the print head cleaning.
    • Use the Special option only if you previously used the Strongest option and the print quality did not improve.
    • If you start the cleaning with low ink amount, it may cause damage to the machine. Check each ink tank level before starting the cleaning and refill each ink tank as necessary.
  8. Tap Yes.
    The machine starts cleaning.
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(Windows) You can also clean the print head using the printer driver.
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