Search

Home > Troubleshooting > AirPrint Problems

AirPrint Problems

NOTE

The wireless network connection can be used only when the optional Wireless Module is installed.

Difficulty

Suggestions

My machine is not displayed in the printer list.

Make sure your machine is turned on.

Make sure your machine and your mobile device or Mac are connected to the same network.

Move the mobile device closer to the wireless access point/router, or to your machine.

I cannot print.

Make sure your machine is turned on.

Make sure your machine and your mobile device or Mac are connected to the same network.

I am trying to print a multiple-page document from an iOS device, but ONLY the first page is printing.

Make sure you are running the latest OS version.

Did you find the information you needed?