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Error Messages
Error Messages | Cause | Action |
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Authentication Error, contact your administrator. | Your authentication setting for the Store Print Log to Network feature is not correct. |
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Check User ID and Password. | The Kerberos Authentication error. | Make sure you have entered a correct user name and a password for the Kerberos server. For more information on the Kerberos server settings, contact your network administrator. |
The date, time and time zone settings of the Brother machine are not correct. | Confirm your machine's date, time, and time zone settings. | |
The DNS server configuration is not correct. | Contact your network administrator for the information on the DNS server settings. | |
The Brother machine cannot connect to the Kerberos server. | Contact your network administrator for the information on the Kerberos server settings. | |
File Access Error, contact your administrator. | The Brother machine cannot access the destination folder for the Store Print Log to Network feature. |
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In Web Based Management, you have selected the Cancel Print option in the Error Detection Setting section of the Store Print Log to Network feature. | Wait for about 60 seconds until this message disappears from the LCD. | |
Server Timeout, contact your administrator. | The Brother machine cannot connect to the server for the Store Print Log to Network feature. |
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Server Timeout | The Brother machine cannot connect to the LDAP server. |
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The Brother machine cannot connect to the Active Directory server. |
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Wrong Date & Time, contact your administrator. | The Brother machine does not obtain the time from the SNTP time server or you have not configured the Date&Time for the machine. |
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Internal Error | The Brother machine's LDAP protocol is disabled. | Confirm your authentication method, and then enable the necessary protocol setting in Web Based Management. |
The Brother machine's CIFS protocol is disabled. |