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Clean the Print Head from Your Computer (Windows)

To maintain good print quality, the machine automatically cleans the print head when needed. If there is a print quality problem, start the cleaning process manually.
  1. Hold down the image key and press the image key on the computer's keyboard to launch Run.
  2. Type "control printers" in the Open: field and click OK.
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    The Devices and Printers window appears.
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    If the Devices and Printers window does not appear, click Devices>More devices and printer settings.
  3. Right-click your model's icon, and then select Printing preferences. (If printer driver options appear, select your printer driver.)
    The printer driver dialog box appears.
  4. Click the Maintenance tab.
  5. Select one of the following options:
    Option
    Description
    Check Print Quality...
    Use to print the test page and check the print quality.
    Print Head Cleaning...
    Use to start the cleaning process manually. Select if a line or blank spaces appear in text or graphics on the test page.
  6. Click Start.
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