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Distinctive Ring

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This feature is available only for some countries.

For Australia

Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term “Distinctive Ring”, but telephone companies market the service under a variety of names. This service establishes a second telephone number on the same line as your existing telephone number, and each number has its own ring pattern. Typically, the original number rings with the standard ring pattern and is used for receiving voice calls, and the second number rings with a different ring pattern and is used for receiving faxes. Only one call can be answered (or made) at any one time and while this call is in progress, incoming calls to either number will be presented with a busy tone.

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  • Contact your Telephone Service Provider to determine Distinctive Ring availability and any other related details.
  • After you have set the Distinctive Ring feature to On, the receive mode is set to [Manual] automatically. Your Distinctive Ring Number does not allow Voice calls - only Faxes. You can not change the receive mode from [Manual] mode while the Distinctive Ring is set to on.

How does your telephone company’s ‘Distinctive Ring’ service work?

Using “Distinctive Ring” service of your telephone company is the most efficient way to receive both fax and telephone calls on the same line. When the voice call comes in, all phones (extension and external) and the fax machine will ring to alert you to pick it up. If a fax call comes in, the fax machine will answer automatically without ringing, whereas the extension and external phones will ring twice with a Distinctive Ring pattern. It is also a more efficient way of operating a Fax machine with an extension phone as you do not have to use the remote activation codes. It gives you two independent numbers without the higher cost of a second line.

Flowchart Sequence of Incoming call

Flowchart Sequence of Incoming call

What does Brother’s ‘Distinctive Ring’ do?

The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company’s Distinctive Ring service. The new telephone number on your line can just receive faxes.

For Singapore and Hong Kong

This machine feature lets you use the Distinctive Ring subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one phone line. Each phone number has its own Distinctive Ring pattern, so you will know which phone number is ringing. This is one way you can have a separate phone number for your machine.

Your machine has a Distinctive Ring function, allowing you to dedicate one phone number just for receiving faxes. You will need to set Distinctive Ring to On.

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  • You can switch it off temporarily, then turn it back on. When you get a new fax number, make sure you reset this function.
  • The machine will answer only calls to the Distinctive Ring number.
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