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Clean the Paper Pick-up Rollers for Paper Tray #2 and Paper Tray #3
These instructions describe how to clean the paper pick-up rollers for Tray #2.
(MFC-J6957DW) The steps for Tray #3 are very similar.
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(For some countries) A Cleaning Kit for Paper Pick-up Rollers is supplied with your machine. Clean the paper pick-up rollers using the kit. For more information, see the instructions provided with the cleaning kit.
- Unplug the machine from the electrical socket.
- If the paper support flap is open, close it, and then close the paper support.
- Pull Tray #2 (1) completely out of the machine as shown by the arrow.
- Clean the paper pick-up rollers for Tray #2 (1) with a soft lint-free cloth moistened with water. Slowly turn the rollers so that the whole surface is cleaned. After cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all moisture.
- Slowly push Tray #2 completely into the machine.
- Reconnect the power cord.
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