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Home > Troubleshooting > Document Jams > Document is Jammed in the Top of the ADF Unit

Document is Jammed in the Top of the ADF Unit

Related Models:DCP‑L3551CDW / MFC‑L3710CW / MFC‑L3750CDW / MFC‑L3770CDW
  1. Remove any paper from the ADF that is not jammed.
  2. Open the ADF cover.
  3. Pull the jammed document out to the left. If the document rips or tears, be sure you remove any debris or scraps to prevent future jams.
    image
  4. Close the ADF cover.
  5. Do one of the following:

    • (DCP-L3551CDW)

      Press Stop/Exit.

    • (MFC-L3710CW/MFC-L3750CDW/MFC-L3770CDW)

      Press image.

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