Check the print quality.

See Related Information: Check the Print Quality.

Make sure the Media Type setting in the printer drivers, your application, or the Paper Type setting on the machine matches the type of paper you are using.

See Related Information: Change the Paper Size and Paper Type.

See Related Information: Printer Driver Settings (Windows).

Make sure the ink is fresh. The following may cause ink to clog:

• The expiration date written on the bottle package has passed.
• The ink bottle may not have been stored correctly before use. Store the ink bottle on a level surface in a cool, dark place.
• The ink bottle cap may not be tightly secured.

Make sure you are using one of the recommended types of paper.

See Related Information: Acceptable Print Media.

The recommended environment for your machine is between 20°C to 33°C.

Clean the print head.

See Related Information: Clean the Print Head from Your Brother Machine.

See Related Information: Clean the Print Head Using Web Based Management.

See Related Information: Clean the Print Head from Your Computer (Windows).

Check and adjust the paper feed.

See Related Information: Correct the Paper Feed to Clear Vertical Lines.

Try using the recommended types of paper.

See Related Information: Acceptable Print Media.

To prolong print head life, provide the best ink economy and maintain print quality, we do not recommend frequently unplugging the machine and/or leaving the machine unplugged for extended periods of time. We recommend using to power down the machine. Using allows minimal power to the machine, resulting in periodic, but less frequent, cleaning of the print head.

Check and adjust the paper feed.

See Related Information: Correct the Paper Feed to Clear Vertical Lines.

Check the print quality.

See Related Information: Check the Print Quality.

To prolong print head life, provide the best ink economy and maintain print quality, we do not recommend frequently unplugging the machine and/or leaving the machine unplugged for extended periods of time. We recommend using to power down the machine. Using allows minimal power to the machine, resulting in periodic, but less frequent, cleaning of the print head.

Check the printing alignment.

See Related Information: Check the Print Alignment from Your Brother Machine.

Change the print options.

See Related Information: Change the Print Options to Improve Your Print Results.

Make sure the paper is loaded correctly in the paper tray and the paper guides are adjusted correctly.

See Related Information: Load Paper.

Make sure the Jam Clear Cover is closed correctly.

Make sure the paper is not too thick or curled.

See Related Information: Acceptable Print Media.

Make sure you are using the recommended types of paper. Do not handle the paper until the ink is dry.

See Related Information: Acceptable Print Media.

Make sure the printing surface is face down in the paper tray.

If you are using photo paper, make sure the glossy side of the photo paper is face down in the tray and you have set the correct paper type. If you are printing a photo from your computer, set the Media Type in the printer driver or in the application you use to print.

Be sure to check the front and back of the paper. Place the glossy surface (printing surface) face down.

See Related Information: Change the Paper Size and Paper Type.

If you use glossy photo paper, make sure the paper type setting is correct.

Make sure the printer platen is not dirty with ink.

See Related Information: Clean the Machine's Printer Platen.

Make sure you are using the paper support flap.

See Related Information: Load Paper.

Make sure the paper feed rollers are not dirty with ink.

See Related Information: Clean the Paper Feed Rollers.

Windows:

In the printer driver, select the Advanced tab, click Other Print Options, and then click Advanced Colour Settings. Clear the Bi-Directional Printing checkbox.