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Home > Network > Network Features > Forward Incoming Faxes to a Network Destination

Forward Incoming Faxes to a Network Destination

Related Models:MFC‑L3720CDW / MFC‑L3755CDW / MFC‑L3760CDW / MFC‑L3780CDW / MFC‑L8340CDW / MFC‑L8390CDW
Set up a profile to forward incoming faxes directly to a folder on an FTP, SFTP, CIFS, or SharePoint server.

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  • Ensure that JavaScript and Cookies are always enabled, regardless of which browser you use.

  1. Start your web browser.
  2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is your machine's IP address).

    For example:

    https://192.168.1.2

  3. If required, type the password in the Login field, and then click Login.
    image
    The default password to manage this machine’s settings is located on the back of the machine and marked "Pwd".
  4. Go to the navigation menu, and then click Administrator>Network Profile.
    image
    If the left navigation bar is not visible, start navigating from image.
  5. Click the protocol option next to the Profile number.
  6. Select the FTP, SFTP, Network, or SharePoint option, and then click Submit.
  7. Set up the profile for your server, using one of the following tables:
    image

    Using the following characters: ?, /, \, ", :, <, >, | or * may cause a sending error.

    FTP

    Option

    Description

    Profile Name

    Type a name for this server profile (up to 15 alphanumeric characters). The machine will display this name on the LCD.

    Host Address

    Type the Host Address (for example: ftp.example.com; up to 64 characters) or the IP address (for example: 192.23.56.189).

    Port Number

    Change the Port Number setting used to access the FTP server. The default setting is port 21. In most cases this setting does not need to be changed.

    Username

    Type a user name (up to 32 characters) of a user that has permission to write data to the FTP server.

    Password

    Type the password (up to 32 characters) associated with the user name you entered in the Username field. Type the password again in the Retype password field.

    SSL/TLS

    Set the SSL/TLS option to forward incoming faxes securely using SSL/TLS communication. Change the CA Certificate setting, if needed.

    Store Directory

    Type the path (up to 255 characters) to the folder on the FTP server where you want to forward incoming faxes. Do not type a slash mark at the beginning of the path (correct example: brother/abc).

    Passive Mode

    Set the Passive Mode option to off or on depending on your FTP server and network firewall configuration. The default setting is on. In most cases, this setting does not need to be changed.

    SFTP

    Option

    Description

    Profile Name

    Type a name for this server profile (up to 15 alphanumeric characters). The machine will display this name on the LCD.

    Host Address

    Type the Host Address (for example: ftp.example.com; up to 64 characters) or the IP address (for example: 192.23.56.189).

    Username

    Type a user name (up to 32 characters) of a user that has permission to write data to the SFTP server.

    Auth. Method

    Select Password or Public Key.

    Password

    When you select Password for the Auth. Method option, type the password (up to 32 characters) associated with the user name you typed in the Username field. Type the password again in the Retype password field.

    Client Key Pair

    When you select Public Key for the Auth. Method option, select the authentication type.

    Server Public Key

    Select the authentication type.

    Store Directory

    Type the path (up to 255 characters) to the folder on the SFTP server where you want to forward incoming faxes. Do not type a slash mark at the beginning of the path (correct example: brother/abc).

    Port Number

    Change the Port Number setting used to access the SFTP server. The default setting is port 22. In most cases, this setting does not need to be changed.

    Network

    Option Description
    Profile Name

    Type a name for this server profile (up to 15 alphanumeric characters). The machine will display this name on the LCD.

    Network Folder Path

    Type the path to the folder on the CIFS server where you want to forward incoming faxes.

    Auth. Method

    To set your authentication method, select Auto, Kerberos, or NTLMv2.

    Username

    Type a user name (up to 96 characters) that has permission to write data to the folder specified in the Network Folder Path field. If the user name is part of a domain, type the user name in one of the following styles:

    user@domain

    domain\user

    Password

    Type the password (up to 32 characters) associated with the user name you entered in the Username field. Type the password again in the Retype password field.

    Kerberos Server Address

    When you select Kerberos for the Auth. Method option, you must type the Kerberos Server Address (for example: kerberos.example.com; up to 64 characters).

    image
    You must configure the SNTP (network time server) or you must set the date, time and time zone correctly on the control panel. The time must match the time used by the Kerberos Server and CIFS Server.

    SharePoint

    Option

    Description

    Profile Name

    Type a name for this server profile (up to 15 alphanumeric characters). The machine will display this name on the LCD.

    SharePoint Site Address

    Copy and paste the full destination address shown in the address bar of your browser (for example: http://SharePointSiteAddress/Shared%20Documents/Forms/AllItems.aspx) or the IP address (for example: http://192.168.0.1/Shared%20Documents/Forms/AllItems.aspx).

    SSL/TLS

    If the address in the SharePoint Site Address field starts with "https://", you can verify the server certificate by selecting the Verify Server Certificate checkbox.

    Auth. Method

    To set your authentication method, select Auto, NTLMv2, Kerberos, or Basic. If you choose Auto, the authentication method will be detected automatically.

    Username

    Type the user name (up to 96 characters) of a user that has permission to write data to the folder specified in the SharePoint Site Address field. If the user name is part of a domain, enter the user name in one of the following styles:

    • user@domain
    • domain\user

    Password

    Type the password (up to 32 characters) associated with the user name you entered in the Username field. Type the password again in the Retype password field.

    Kerberos Server Address

    When you select Kerberos for the Auth. Method option, you must type the Kerberos Server Address (for example: kerberos.example.com; up to 64 characters).

  8. Click Submit.
  9. To set the Fax Forward feature, go to the navigation menu, and then click Fax>Remote Fax Options.
  10. Select Forward to Network from the Fwd/Store/Cloud/Network drop-down list.
  11. Select the file type you want to use.
  12. To print a backup copy of incoming faxes, select On for Backup print.
  13. Select the profile you want to use from the Network Profile drop-down list.
  14. Type a three-digit Remote Access Code in the Remote Access Code field, if needed.
    image
    • You can use the numbers 0 through 9, *, or # for the Remote Access Code.
    • The Remote Access Code must be different from the remote codes for the Fax features.
  15. Click Submit.
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