Search

Home > Troubleshooting > Paper Jams > Paper is Jammed in the Manual Feed Slot

Paper is Jammed in the Manual Feed Slot

Related Models:DCP‑L3520CDW / DCP‑L3560CDW / MFC‑L3720CDW / MFC‑L3755CDW / MFC‑L3760CDW
If the machine's control panel or the Status Monitor indicates that there is a jam in the machine's manual feed slot, follow these steps:
  1. Gently remove any paper that is jammed in or around the manual feed slot.
    image
  2. Reload the paper into the manual feed slot.
  3. Do one of the following:
    • DCP-L3520CDW

      Press Mono Start or Colour Start to resume printing.

    • DCP-L3560CDW/MFC-L3720CDW/MFC-L3755CDW/MFC-L3760CDW

      Press [Retry] to resume printing.

Did you find the information you needed?