Adverse conditions on the power connection (such as lightning or a power surge) may have triggered the machine’s internal safety mechanisms. Unplug the power cord. Wait for ten minutes, then plug in the power cord and press to turn the machine on.

If the problem is not solved, press and hold to turn off the machine. If you are using a backup battery or surge suppressor device, disconnect it to make sure it is not the problem. Plug the machine’s power cord directly into a different known working wall outlet and press to turn on the machine.

(Windows)

To print EPS data, do the following:

1. Hold down the key and press the key on the computer's keyboard to launch Run.
2. Type "control printers" in the Open: field and click OK.

   

   The Devices and Printers window appears.

   

   If the Devices and Printers window does not appear, click View more devices > More devices and printer settings.

3. Right-click your model's icon with BR-Script3 in the name, select Printer properties.

   

   If your model with BR-Script3 in the name does not appear, right-click your model's icon, select Printer properties, and then select your model with BR-Script3 in the name.

4. From the Device Settings tab, choose TBCP (Tagged Binary Communication Protocol) in Output Protocol.

Make sure you pressed Copy and the machine is in Copy mode.

Contact your administrator to check your Secure Function Lock settings.

Black vertical lines on copies are typically caused by dirt or correction fluid on the glass strip, or the corona wire is dirty. Clean the glass strip and scanner glass and the white bar and white plastic above them.

Make sure the Brother TWAIN or WIA driver is selected as the primary source in your scanning application. For example, in Nuance™ PaperPort™ 14SE, click Desktop > Scan Settings > Select to select the Brother TWAIN/WIA driver.

Try increasing the scanning resolution.