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Use the Web Services Protocol to Install the Scanner Driver (Windows 10 and Windows 11)
- Make sure you have installed the correct software and drivers for your machine.
- Verify that the host computer and the Brother machine are on the same subnet, or that the router is correctly configured to pass data between the two devices.
- You must configure the IP address on your Brother machine before you configure this setting.
- Hold down the
key and press the 
key on the computer's keyboard to launch Run. - Type "control printers" in the Open: field and click OK.
The Devices and Printers window appears.
If the Devices and Printers window does not appear, click . - Click Add a device.
- The Web Services Name for the Brother machine is your model's name and the MAC Address.
- Move your mouse over the machine's name to display the machine's information.
- Select the machine you want to install, and then follow the on-screen instructions.To uninstall the drivers, click Uninstall or
(Remove device).
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