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Clean the Paper Pick-up Rollers
Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds correctly.
Before starting the cleaning procedure, see Related Information: Clean the Machine.
If you have paper feed problems, clean the pick-up rollers as follows:
- Press and hold
to turn the machine off. - If paper is loaded or something is stuck inside in the paper tray, remove it.
- Wipe the pick-up roller inside the machine to remove dust.
- Reload the paper in the paper tray.
- Press to turn the machine on.
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