The network scanning feature does not work in Windows® The network PC Fax feature does not work in Windows®
Firewall settings on your PC may be rejecting the necessary network connection. Follow the instructions below to disable the Firewall. If you are using personal Firewall software, see the user’s guide for your software or contact the software manufacturer.
Windows® XP SP2 users:
1
Click the Start button, Control Panel, Network and Internet Connections and then Windows Firewall. Make sure that Windows Firewall on the General tab is set to On.
2
Click the Advanced tab and Settings... button of Network Connection Settings.
3
Click the Add button.
4
To add port 54925 for network scanning, enter the information below:
1. In Description of service: Enter any description, for example, “Brother Scanner”.
2. In Name or IP address (for example 192.168.0.12) or the computer hosting this service on your network: Enter “Localhost”.
3. In External Port number for this service: Enter “54925”.
4. In Internal Port number for this service: Enter “54925”.
5. Make sure UDP is selected.
6. Click OK.
5
Click the Add button.
6
To add port 54926 for network PC Fax, enter the information below:
1. In Description of service: Enter any description, for example, “Brother PC Fax”.
2. In Name or IP address (for example 192.168.0.12) or the computer hosting this service on your network: Enter “Localhost”.
3. In External Port number for this service: Enter “54926”.
4. In Internal Port number for this service: Enter “54926”.
5. Make sure UDP is selected.
6. Click OK.
7
If you still have trouble with your network connection, click the Add button.
8
To add port 137 for network scanning, network printing and network PC Fax receiving, enter the information below:
1. In Description of service: Enter any description, for example, “Brother PC Fax receiving”.
2. In Name or IP address (for example 192.168.0.12) or the computer hosting this service on your network: Enter “Localhost”.
3. In External Port number for this service: Enter “137”.
4. In Internal Port number for this service: Enter “137”.
5. Make sure UDP is selected.
6. Click OK.
9
Make sure if the new setting is added and is checked, and then click OK.
Note
After the Brother software package is installed, enable your Firewall again.
Windows Vista® users:
1
Click the button, Control Panel, Network and Internet, Windows Firewall and click Change settings.
2
When the User Account Control screen appears, do the following.
•
Users who have administrator rights: Click Continue.
•
For users who do not have administrator rights: Enter the administrator password and click OK.
3
Make sure that on (recommended) is selected on the General tab.
4
Click the Exceptions tab.
5
Click the Add port... button.
6
To add port 54925 for network scanning, enter the information below:
1. In Name: Enter any description, for example, “Brother Scanner”.
2. In Port number: Enter “54925”.
3. Make sure UDP is selected.
4. Click OK.
7
Click the Add port... button.
8
To add port 54926 for network PC Fax, enter the information below:
1. In Name: Enter any description, for example, “Brother PC Fax”.
2. In Port number: - Enter “54926”.
3. Make sure UDP is selected.
4. Click OK.
9
Make sure that the new setting is added and is checked, and then click Apply.
10
If you still have trouble with your network connection such as network scanning or printing, check File and Printer Sharing box in the Exceptions tab and then click Apply.
Note
After the Brother software package is installed, enable your Firewall again.
Note
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