brother at your side

Information for US / Canada / Latin America

Microsoft Windows 10 Support Statement

Last Update: 11 May, 2020

 

Note:
The Windows 10 Home and Windows 10 Pro editions are supported.
The Windows editions for Mobile or embedded devices are not supported.

 

Home Sewing Machines / Embroidery Machines       Embroidery Design Software System

 

Home Sewing Machines / Embroidery Machines

The following chart shows the compatibility information for Windows 10 when your machine is connected with a USB cable to the PC.

Refer to the following chart to see if your product is supported with Windows 10.

Some models may need updated firmware to function with Windows 10.

If you need the latest software update for your machine, use the download link in the following chart.
Follow the update instructions on the download page.

 

Available

The product is compatible with Windows 10.
Available *1 The product is compatible with Windows 10 after updating the firmware to the latest version.
Click the link below to visit the software download page for your product and install the latest firmware following the procedure on the download page.
* If your machine is already updated to the latest version, it is compatible with Windows 10.
Available *2 The product is compatible with Windows 10, but some PC's may not recognize the machine with a USB connection.
If the PC does not recognize the Brother machine, use a USB flash drive or a Compact flash drive to transfer the file to the machine, or try with another PC.
Available *3 The product is available on Windows 10 after updating the firmware to the latest version.
Click the link below to visit the software download page for your product and install the latest firmware following the procedure on the download page.
After updating the firmware, you can use a PC to load the pattern data from the Removable disk, or to save the pattern data in the Removable disk with a USB connection.

Note:
The upgrade mode is not supported on the machine when using the USB connection.

Note:
After updating the firmware, some PC's may not recognize the machine with a USB connection. If the PC does not recognize the Brother machine, use a USB flash drive or a Compact flash drive to transfer the file to the machine, or try with another PC.

 

Model Name Compatibility Download & Information
Windows 10 Home /
Windows 10 Pro
32bit 64bit
Innov-is XV8550D

Available

Download page
Innov-is XV8500D

Available

Download page
Innov-is 6750D

Available

Download page
Innov-is 6700D

Available

Download page
nnov-is 6000D

Available

Download page
Innov-is VM6200D

Available

Download page
Innov-is VM5200

Available

Download page
Innov-is VM5100

Available

Download page
Innov-is BQ3050

Available

Download page
Innov-is BQ2450

Available

Download page
Innov-is VQ3000

Available

Download page
Innov-is VQ2400

Available

Download page
Innov-is VE2300

Available

Download page
Innov-is VE2200

Available

Download page
Innov-is BP2150L

Available

Download page
Innov-is BP2100

Available

Download page
Innov-is 5000

Available *2

-
Innov-is 4750D

Available *2

Download page
Innov-is 4750D upgraded
with Premium Upgrade Package

Available *2

Download page
Innov-is 4500D

Available *2

Download page
Innov-is 4500D upgraded
with Premium Upgrade Package

Available *2

Download page
Innov-is 4000D/ 4000

Available *2

Download page
Innov-is 4000D/ 4000 upgraded
with Premium Package

Available *2

Download page
Innov-is 4000D/ 4000 upgraded
with Premium Upgrade Package

Available *2

Download page
Innov-is 2800D

Available *2

Download page
Innov-is 2500D

Available *2

Download page
Innov-is 2500D upgraded
with Premium Package

Available *2

Download page
Innov-is 1500D/ 1500

Available *1

Download page
NX-2000

Available

-
QC-1000

Available *1

Download page
Innov-is 1200

Available *1

Download page
PE-700II

Available

Download page
PE-750D (with USB)

Available

-
Innov-is 900D

Available

Download page
HE300

Available

-
HE-240

Available

Download page
LB-6810

Available

-
LB-6800

Available

Download page
SB7500

Available

-
SE-425

Available

-
SE-400

Available

Download page
HE-1

Available

-
PE540D

Available

-
PE525

Available

-
PE500

Available

-
PE-430

Available

Download page
PR1050X

Available

Download page
PR1000e

Available

Download page
PR-1000

Available

Download page
PR670E/670EC

Available

Download page
PR655/655C

Available

Download page
PR650e/650eC

Available

Download page
PR-650/650C

Available

Download page
PR-620/620C Available *3 Download page
PR-600II/600IIC

Available *3

Download page
PR-600/600C

Available *3

Download page
PRS100

Available

Download page

 


 

Embroidery Design Software System

The following chart shows the compatibility information for Windows 10 and your embroidery design software.

Some models may need software upate to function with Windows 10.

If you need the latest software update for your product, go to the download page for your product on the Brother support website by using the download link in the chart.
Follow the update instructions on the download page.

 

Available

The product is compatible with Windows 10.
Available *4

The product is compatible with Windows 10 after updating the software to the latest version.
Visit the software download page for your product and install the latest software following the procedure on the download page.

* Read the instructions on the software download page before installing into Windows 10.

Available *5

The product is compatible with Windows 10 after installing the latest software.
Click the link below to visit the software download page for your product and install the latest software following the procedure on the download page.

* Read the instructions on the software download page before installing into Windows 10.

Note *6

Limited functionality in Windows 10.

Your PC needs to meet the following system requirements to use the software.

To connect the Card read/write unit for PE-DESIGN, an RS-232C Serial port is required.

* If your PC does not have the required port, the software will not function with your PC.

Not available

The product is not compatible with Windows 10.

 

Model Name Compatibility Download & Information
Windows 10 Home /
Windows 10 Pro
32bit 64bit
PE-DESIGN 11

Available

Available

Download page
PE-DESIGN 10

Available

Available

Download page
PE-DESIGN NEXT

Available

Available

Download page
PE-DESIGN 8

Available

Available

Download page
PE-DESIGN Ver.7

Available *4

(Read information)

Available *4

(Read information)

Download page


Software : 7.12 / Driver : 3.0

PE-DESIGN Ver.6

Not available

Not available

-
PE-DESIGN Ver.5

Not available

Not available

Do not install PE-DESIGN Version 5 using the CD-ROM included with the product to a PC with Windows 10. Installation will cause the Windows operating system to not start.

PE-DESIGN Ver.4

Not available

Not available

-
PE-DESIGN Ver.3

Not available

Not available

-
PE-DESIGN Ver.2 Note *6

Not available

-
PE-DESIGN PLUS2

Available

Available

Download page
PE-DESIGN PLUS

Available

Available

-
PE-DESIGN Lite

Available

Available

-
PED-Basic

Available *5

(Read information)

Available *5

(Read information)

Download page


Software : 1.07 / Driver : 3.0


Do not install the software using the CD-ROM included with the product.
Use the installer posted on the download page.

 

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