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Introducing Brother SupportCenter

The mobile app that puts the latest support information in the palm of your hand

What is SupportCenter?

SupportCenter is a mobile app providing the latest support information for your Brother product.
This easy to use app gives you access to setup information, product manuals, frequently asked questions and troubleshooting tips.

※This image is for illustrative purposes only.

How to install SupportCenter

  1. 1. Visit the app store for your selected operating system:
    • google play
    • App Store
  2. 2. Tap "Brother SupportCenter" and install the app.

Supported Operating Systems and Devices

  • Android:6.0 or later
  • iOS:15.0 or later (Compatible with iPhone, iPad, and iPod touch)

What are the key features of SupportCenter?

  • Videos


    You can view videos of how to use or the product setup.

  • Manuals


    Direct access to the product manuals for your specific product.

  • FAQs & Troubleshooting

    FAQs & Troubleshooting

    If you need some assistance, you can view frequently asked questions and troubleshooting tips.

  • Accessories


    You can check consumables supplies, and accessories and options avaliable for your product.

  • Combination Fabric / Thread / Needle

    Combination of Fabric / Thread / Needle

    You can check the appropriate thread and needle for the fabric that you wish to sew.

  • Combination Mat / Cutting blade & Pressure

    Combination of Mat / Cutting blade & Pressure

    You can check the appropriate mat, cutting blade and blade scale setting etc. for the material that you wish to cut and draw.

  • Contact


    Contact Brother Customer Support directly from the app.

  • QR Code Reader

    QR Code Reader

    Scan QR and Data Matrix codes assigned to Brother products or manuals to obtain more information.