Technical Support

To view the FAQ and information for software updates, visit the Brother Solutions Center at (http://s.brother/cppab/).

  • Have the information ready before contacting Technical Support.
    • Make sure your computer's operating system is current with all updates.
    • Have the make and model of your computer and Windows Operating System. (Refer to the Reference Guide for system requirements.)
    • Information on error messages that appear. This information will help expedite your questions more quickly.
    • Make sure PE-DESIGN 11 is current with any updates.