The upper thread tension is changed using the thread tension dial.
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If the stitches appear loose, turn the tension up one notch and embroider again.
The thread tension is correct when upper thread is just visible on the wrong side (bottom) of the fabric.
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The bobbin thread will be visible on the right side (top) of the fabric. In this instance, decrease the upper thread tension.
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The upper thread has slack. In this instance, increase the upper thread tension.
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If the upper thread is not threaded correctly or the bobbin is not installed correctly, it may not be possible to set the correct thread tension. If the correct thread tension cannot be achieved, rethread the upper thread and insert the bobbin correctly.