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Error and Maintenance Messages

Message Cause/Remedy

Barcode error

Record: XXXXX

Field: XXXXX

There was an attempt to print barcode labels from a database.

The Label Maker displays this message when the selected range of the database includes invalid characters or numbers not supported by the barcode protocol.

Check no. of digits entered

The number of digits entered in the barcode data does not match the number of digits set in the barcode parameters. Enter the correct number of digits.

Cutter malfunction

If the tape is jammed in the Cutter unit, remove the tape. Turn the Label Maker off and then on again before continuing.

Label too long

The printed label length using the text entered is longer than 39.37" (999 mm). Edit the text so that the label length is less than 39.37" (999 mm).

System error XX

Contact Brother Customer Service.

Text too long

The printed label length using the text entered is longer than the length setting. Edit the text to fit within the set length or change the length setting.

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