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Error and Maintenance Indications

The indicators light and flash to indicate the printer's status.

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Indicator is lit in the colour shown.
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Indicator is flashing in the colour shown.
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Indicator can be off, lit, or flashing in any colour.
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Indicator is off.
Power LED
Roll LED
Status LED
Condition
Action
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Power is off
-
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Feeding mode
-
Printing mode
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Cutting mode
-
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Idle mode
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Mass storage mode
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Detecting the paper size
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(Once for 3 seconds)

Printing is paused
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(Once for 2 seconds)

Receiving data
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(Once for 1 second)

Cancelling the print job
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Print preparation mode
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Downloading mode
-
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Cooling mode
-
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Cover open error
Close the Roll Compartment Cover until it locks into place.
BLF file error

Press any button to clear the error.

Communication error
Database search error
No template error
Memory full error
ESC/P Memory full error
JPEG file error
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Roll end error
Press image to clear the error.

Insert a roll that matches the paper setting and has sufficient paper remaining.

Feed error
Press image to clear the error.

Insert a roll that matches the paper setting.

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(Once for 3 seconds)

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Sleep mode
-
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(Once for 1 second)

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Switching to mass storage mode
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The printer is in System Off mode
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Initialising mode
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(Twice for 2 seconds)

Mass storage error
Press and hold image to clear the error.
Cutter error
Print head undetected error
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The printer is in Boot mode.

Contact Brother customer service.

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(Once for 2 seconds)

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(Once for 2 seconds)

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(Once for 2 seconds)

Resetting mode is on
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(Flashes rapidly)

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(Flashes rapidly)

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(Flashes rapidly)

System error

Contact Brother customer service.

Data overwrite mode
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The Roll Compartment Cover is open.
Close the Roll Compartment Cover until it locks into place.
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