Home > Troubleshooting > Error and Maintenance Indications
Error and Maintenance Indications
The indicators light and flash to indicate the printer's status.
or or | Indicator is lit in the colour shown. |
or or | Indicator is flashing in the colour shown. |
Indicator can be off, lit, or flashing in any colour. | |
Indicator is off. |
Power LED | Roll LED | Status LED | Condition | Action |
---|---|---|---|---|
Power is off | - | |||
Feeding mode | - | |||
Printing mode | - | |||
Cutting mode | - | |||
Idle mode | - | |||
Mass storage mode | - | |||
Detecting the paper size | - | |||
(Once for 3 seconds) | Printing is paused | - | ||
(Once for 2 seconds) | Receiving data | - | ||
(Once for 1 second) | Cancelling the print job | - | ||
Print preparation mode | - | |||
Downloading mode | - | |||
Cooling mode | - | |||
Cover open error | Close the Roll Compartment Cover until it locks into place. | |||
BLF file error | Press any button to clear the error. | |||
Communication error | ||||
Database search error | ||||
No template error | ||||
Memory full error | ||||
ESC/P Memory full error | ||||
JPEG file error | ||||
Roll end error | Press to clear the error. Insert a roll that matches the paper setting and has sufficient paper remaining. | |||
Feed error | Press to clear the error. Insert a roll that matches the paper setting. | |||
(Once for 3 seconds) | Sleep mode | - | ||
(Once for 1 second) | Switching to mass storage mode | - | ||
The printer is in System Off mode | - | |||
Initialising mode | - | |||
(Twice for 2 seconds) | Mass storage error | Press and hold to clear the error. | ||
Cutter error | ||||
Print head undetected error | ||||
The printer is in Boot mode. | Contact Brother customer service. | |||
(Once for 2 seconds) | (Once for 2 seconds) | (Once for 2 seconds) | Resetting mode is on | - |
(Flashes rapidly) | (Flashes rapidly) | (Flashes rapidly) | System error | Contact Brother customer service. |
Data overwrite mode | - | |||
The Roll Compartment Cover is open. | Close the Roll Compartment Cover until it locks into place. |
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