FAQs & Troubleshooting

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DCP-L5600DN

FAQs & Troubleshooting

FAQs & Troubleshooting

DCP-L5600DN

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Date: 04/12/2016 ID: faq00000306_500

Paper is Jammed in the MP tray

If the machine's control panel or the Status Monitor indicates that there is a jam in the machine's MP tray, follow these steps:

  1. Remove the paper from the MP tray.
  2. Remove any jammed paper from in and around the MP tray.
  3. Fan the paper stack, and then put it back in the MP tray.
  4. Reload paper in the MP tray and make sure the paper stays under the maximum paper height guides (1) on both sides of the tray.
  5. Press [Retry] to resume printing.

Related FAQs

Related Models

DCP-L5500DN, DCP-L5502DN, DCP-L5600DN, DCP-L5602DN, DCP-L5650DN, DCP-L5652DN, DCP-L6600DW, MFC-L5700DW, MFC-L5702DW, MFC-L5705DW, MFC-L5800DW, MFC-L5802DW, MFC-L5850DW, MFC-L5900DW, MFC-L5902DW, MFC-L6700DW, MFC-L6702DW, MFC-L6800DW, MFC-L6902DW

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