FAQs & Troubleshooting

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MFC-L9630CDN

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-L9630CDN

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Date: 04/11/2022 ID: faq00002458_008

Unusable Device

There are two cases when the display shows this message.

 

  • An unsupported USB device has been connected to the USB host connector.
  • A defective USB device or a high power consumption USB device has been connected to the USB direct interface.

Follow the steps below to clear the error message.

Unplug the device from the USB host connector.

 

  • Unplug the device from the USB direct interface.
  • Press and hold Power(Power) to turn off the machine, and then turn it on again.

For more information about the supported USB devices, see the "Specification" section.

 

 

Related Models

HL-EX470W, HL-L3295CDW, HL-L8245CDW, HL-L9410CDN, HL-L9430CDN, HL-L9470CDN, MFC-EX670W, MFC-L3765CDW, MFC-L3780CDW, MFC-L8395CDW, MFC-L9610CDN, MFC-L9630CDN, MFC-L9670CDN

If you need further assistance, please contact Brother customer service:

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