• Click here if you know how to send a fax but are having issues sending, click here to see information for it.
  
  
• If you are using Voice Over Internet Protocol (VoIP), refer to the Related FAQ's at the end of the page.

1. To verify your Brother machine has a dial tone. (Click here to see how to verify that my Brother machine has a dial tone.)
   
   
   • If there is dial tone, go to STEP 2.
     
     
   • If there is no dial tone, verify the telephone line cord is directly connected from the Brother machine's LINE jack (socket) to the wall telephone jack (socket).
     
     
     • If you are using an analog telephone line and there are splitters, commshare devices, power strips or surge protectors between the wall telephone jack (socket) and the Brother machine, remove them. Removing these devices assists in determining if the issue is related to the device or the Brother machine.
       
       
     • If you are using a DSL or Voice Over Internet Protocol (VoIP) telephone system, there can be multiple types of telephone line connections (modems, interface boxes, phone adapters, splitters, etc). However, a telephone line must be connected to the Brother machine's LINE jack (socket).
   
   
   
2. If there is still no dial tone, click here to see information for it.

• For models with an ADF
  Send a fax using your Brother machine's Automatic Document Feeder (ADF)
  
  
• Send a fax using your Brother machine's flat scanner glass

Send a fax using your Brother machine's Automatic Document Feeder (ADF)

For the models with an ADF (Automatic Document Feeder):

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

1. Place the document(s) you want to fax in the ADF.
   
   
   After you put your document(s) in the ADF, the Brother machine's display (hereinafter called LCD) should display "ADF Ready" for a few seconds and then display the fax-sending options.
2. Press (FAX).
   
   

3. Enter the fax number you want to send to.
   
   You can manually dial the number or use a Speed Dial number or call history.
   
   
4. Press Black (Mono) Start or Color (Colour) Start.
   
   Your Brother machine will scan and fax the document.

1. Place the document you want to fax face down on the flat scanner glass.
   
   
2. Press (FAX).
   
   
3. Enter the fax number you want to send to.
   
   You can manually dial the number or use a Speed Dial number or call history.
   
   
4. Press Black (Mono) Start or Color (Colour) Start.
   
   
   • If you press Black (Mono) Start, the machine will scan the first page. Go to STEP 5.
     
     
   • If you press Color (Colour) Start, the LCD asks if you want to send color fax. Press 1 to choose Yes to confirm.
   
   
5. Do one of the following:
   
   
   • To send a single-page fax, press Black (Mono) Start again or press 2 to choose No.
     
     Your Brother machine will scan and fax the document.
     
     
   • To send more than one page, press 1 to choose Yes. Go to STEP 6.
   
   
6. Place the next page you want to fax face down on the flat scanner glass.
   
   
7. Press OK.
   
   Your Brother machine will scan the next page.
   
   Repeat STEPS 5 through 7 for each additional page you want to fax.
   
   
8. After all pages have been scanned, press 2 or Black (Mono) Start to start.

1. Press FAX to illuminate it.
   
   
2. Place the document you want to fax face down on the flat scanner glass.
   
   
3. Enter the fax number you want to send to.
   
   You can manually dial the number or use a Speed Dial number or call history.
   
   
4. Press Black (Mono) Start or Color (Colour) Start.
   
   
   • If you press Black (Mono) Start, the machine will scan the first page. Go to STEP 5.
     
     
   • If you press Color (Colour) Start, the machine will scan and fax the document.
     
     In some Brother machines, LCD asks if you want to send a color fax. Choose Yes to confirm.
   
   
5. Do one of the following:
   
   
   • To send a single-page fax, press Black (Mono) Start again or press No on the screen.
     
     Your Brother machine will scan and fax the document.
     
     
   • To send more than one page, press Yes on the screen. Go to STEP 6.
   
   
6. Place the next page you want to fax face down on the flat scanner glass.
   
   
7. Press Black (Mono) Start or Color (Colour) Start.
   
   Your Brother machine will scan the next page.
   
   Repeat STEPS 5 through 7 for each additional page you want to fax.