FAQs & Troubleshooting

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MFC-8680DN

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-8680DN

Not your product?

Date: 04/26/2013 ID: faq00000011_027

Hollow print

Hollow print

  • Make sure that you use paper that meets our specifications. Please see "What is the recommended paper?".

  • Choose Thick paper mode in the printer driver, choose Thick in the
    machine's Paper Type menu setting or use thinner paper than you are currently using.

  • Check the machine's environment. Conditions such as high humidity can cause hollow print.

  • The drum unit may be damaged. Put in a new drum unit. Please see the instructions, "How do I replace the drum unit?".

Related Models

DCP-8080DN, DCP-8085DN, MFC-8480DN, MFC-8680DN, MFC-8690DW, MFC-8890DW

If you need further assistance, please contact Brother customer service:

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