MFC-7420
 |
FAQs & Troubleshooting |
MFC-7420
Date: 11/17/2008 ID: faq00000694_001
"Document Jam" error appears on the LCD. What should I do?
If the document is jammed, follow the steps below.
If the Document is jammed in the top of the ADF unit...
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Take out any paper from the ADF that is not jammed.
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Open the ADF cover.
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Pull the jammed document out to the left.
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Close the ADF cover.
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Press Stop/Exit.
If the Document is jammed under the document cover...
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Take out any paper from the ADF that is not jammed.
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Lift the document cover.
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Pull the jammed document out to the right.
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Close the document cover.
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Press Stop/Exit.
If the Document is jammed at the output tray...
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Pull the jammed document out to the right.
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Press Stop/Exit.
MFC-7420, MFC-7820N
If you need further assistance, please contact Brother customer service:
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