FAQs & Troubleshooting

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MFC-685CW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-685CW

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Date: 08/26/2009 ID: faq00002458_000

How do I clear the message "Unusable Device / Please Disconnect USB Device"?

This message will appear if a USB device or USB Flash memory drive that is not supported has been connected to the USB direct interface. 
This message will also appear if you connect a broken device to the USB direct interface.
Please check the following specifications of the supported USB Flash memory drive.


USB Class USB Mass Storage Class
Sub Class SCSI or SFF-8070i
Transfer Protocol BOT (Bulk transfer Only)
Format FAT12/FAT16/FAT32
*NTFS format is not supported.
Sector Size 512 Byte
Size 16MB - 8GB

 

Related Models

DCP-350C, MFC-230C, MFC-465CN, MFC-685CW, MFC-885CW

If you need further assistance, please contact Brother customer service:

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