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ADS-2500We

FAQs & Troubleshooting

FAQs & Troubleshooting

ADS-2500We

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Date: 06/23/2015 ID: faq00002914_000

Paper suitable for scanning

  • Do not load paper of different quality and thickness into the ADF at one time.
  • When scanning not-standard paper, configure the settings for the scan size or document size.
 
Standard Paper Length 2.76 in. to 14 in. (70 mm to 355.6 mm)
Width 2.0 in. to 8.5 in. (51 mm to 215.9 mm)
Weight 14 lb to 29 lb (52 g/㎡ to 110 g/㎡)
Thickness 3 mil to 5 mil (0.08 mm to 0.12 mm)
To scan a thinner document than this thickness, use the Carrier Sheet.
Maximum Number of Documents Total thickness of no more than 0.2 in. (5 mm), no more than 50 sheets
Standard Paper Size A4 8.3 × 11.7 in. (210 × 297 mm)
A5 5.8 × 8.3 in. (148 × 210 mm)
A6 4.1 × 5.8 in. (105 × 148 mm)
A7 2.9 × 4.1 in. (74 × 105 mm)
A8 2.0 × 2.9 in. (52 × 74 mm)
B5 7.2 × 10.1 in. (182 × 257 mm)
B6 5.0 × 7.2 in. (128 × 182 mm)
B7 3.6 × 5.0 in. (91 × 128 mm)
B8 2.5 × 3.6 in. (64 × 91 mm)
Legal 8 1/2 × 14 in. (215.9 × 355.6 mm)
Letter 8.5 × 11 in. (215.9 × 279.4 mm)

 

Thick Paper
(Business Card etc.)
Length 2.76 in. to 5.8 in. (70 mm to 147 mm)
Width 2.0 in. to 5.8 in. (51 mm to 147 mm)
Weight 29 lb to 53 lb (110 g/㎡ to 200 g/㎡)
Thickness 5 mil to 10 mil (0.12 mm to 0.25 mm)
Maximum Number of Documents Total thickness of no more than 0.2 in. (5 mm), no more than 25 sheets

 

Long Paper Length 14 in. to 34.0 in. (355.6 mm to 863 mm)
Width 2.0 in. to 8.5 in. (51 mm to 215.9 mm)
Weight 14 lb to 29 lb (52 g/㎡ to 110 g/㎡)
Thickness 3 mil to 5 mil (0.08 mm to 0.12 mm)
To scan a thinner document than this thickness, use the Carrier Sheet.
Maximum Number of Documents 1 sheet

 

Plastic Card
(Non-embossed Card Only)
Size (ISO) 3.37 × 2.13 × 0.03 in. (85.6 × 54.0 × 0.76 mm)
Material Plastic (PET)
Type Plastic card such as driver's license or insurance card
Thickness 10 mil to 30 mil (0.25 mm to 0.76 mm)
Maximum Number of
Documents
1 sheet

 

Carrier Sheet Thickness Total thickness of no more than 24 mil (0.6 mm) (one 12 mil (0.3 mm) document plus the carrier sheet)
Maximum Number of
Documents
1 sheet

 

You can scan the following non-standard paper using the Carrier Sheet.

 

  • Documents with a carbon sheet attached
  • Documents written in pencil
  • Documents narrower than 21 mm (2.0 in.) wide
  • Documents shorter than 70 mm (2.76 in.) long
  • Documents of uneven thickness, such as envelopes
  • Documents with large wrinkles or curls
  • Bent or damaged documents
  • Documents that use tracing paper
  • Documents that use coated paper
  • Photographs (photographic paper)
  • Documents printed on perforated paper
  • Documents printed on unusually-shaped paper (not square or rectangle)
  • Documents with photos, notes, or stickers affixed to them
  • Documents that use carbonless paper
  • Documents that use loose-leaf paper or any paper with holes in it

 

The following paper is NOT suitable for scanning with your Brother machine.
                    

  • Documents with paper clips or staples
  • Documents with wet ink
  • Fabrics, metallic sheets, Over Head Projector sheets
  • Glossy or mirrored media
  • Embossed plastic cards
  • Documents that exceed recommended thicknesses

 

Related Models

ADS-2000, ADS-2000e, ADS-2500W, ADS-2500We

If you need further assistance, please contact Brother customer service:

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