FAQs & Troubleshooting

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DCP-1610W

FAQs & Troubleshooting

FAQs & Troubleshooting

DCP-1610W

Not your product?

Date: 07/12/2016 ID: faq00003032_004

"Offline" appears on the Status Monitor.

Windows Offline

 

Macintosh Offline

 

If the illustration above, follow the steps below:

  1. If you use the Brother machine via USB connection, disconnect the USB cable and re-connect it.
    If you use the Brother machine via wired network connection, disconnect the network cable and re-connect it.
    If you use the Brother machine via wireless network connection, turn off the router/access point and turn on it again.
  2. Turn off the Brother machine and turn on it again.
  3. Restart your PC.

Related FAQs

Related Models

DCP-1610W, HL-1210W, MFC-1910W

If you need further assistance, please contact Brother customer service:

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