PT-E850TKW
FAQs & Troubleshooting |
PT-E850TKW
Date: 09/15/2020 ID: faqp00000312_003
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
This error message appears when the tape width of the tape cassette installed in the machine is different from the one selected in P-touch Editor.
Solution 1:
- Check the tape width selected in P-touch Editor and install the correct tape cassette into the machine.
- Click Resume to print.
Solution 2:
- Click Cancel to cancel the print job.
- Select the tape width in P-touch Editor so that it matches the one installed in the machine, and then try to print again.
You can also use the following [Checks Media] buttons to automatically detect the tape width of the tape cassette installed in the machine.
-
P-touch Editor 5.1
Express mode -
Professional mode -
-
P-touch Editor 5.2 or later
Express mode / Professional mode -
PT-D800W, PT-E800T, PT-E850TKW
If you need further assistance, please contact Brother customer service:
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