DCP-L2550DW
![]() |
FAQs & Troubleshooting |
![](/g/b/img/product/dcpl2550dw_as.jpg)
DCP-L2550DW
Date: 17/05/2019 ID: faq00002739_008
Scan Unable XX
The machine has a mechanical issue. Turn the machine off, and then turn it on again.
If the issue continues, call Brother customer service.
-
If your Brother machine has 2-Sided(Duplex) Scanning feature:
Document might be too long for 2-sided(duplex) scanning. Press(Cancel), and use the suitable size of paper for 2-sided(duplex) scanning.
-
If your machine has FAX function:
We recommend transferring your faxes to another fax machine or to your computer before turning off the power switch.
DCP-L2550DW, MFC-L2750DW
If you need further assistance, please contact Brother customer service:
Content Feedback
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.