FAQs & Troubleshooting

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MFC-J6510DW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-J6510DW

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Date: 25/04/2013 ID: faq00000356_008

How do I store received faxes in my Brother machine's memory?

You can store incoming faxes in your Brother machine's memory by turning on the Fax Storage feature.


When Fax Storage is on, your Brother machine will also automatically print backup copies of your faxes as they are received. This is a precautionary feature that ensures you will not lose your messages in the event of a power failure.


Your Brother machine's LCD will indicate when you have a fax stored in memory.


If you would like to preview your faxes before you print them, please refer to the solution: "Preview the faxes I receive before I print them."




TURNING FAX STORAGE ON


*If your Brother machine has a touchscreen, please follow the steps of "For Touchscreen models" below.

  1. Press the MENU key.

  2. Press the UP OR DOWN ARROW key to choose Fax.

  3. Press the OK key.

  4. Press the UP OR DOWN ARROW key to choose Setup Receive.

  5. Press the OK key.

  6. Press the UP OR DOWN ARROW key to choose Memory Receive.

  7. Press the OK key.

  8. Press the UP OR DOWN ARROW key to choose Fax Storage.

  9. Press the OK key.

  10. Press STOP/EXIT.

Color faxes cannot be stored in your Brother machine's memory. When you receive a color fax, your Brother machine prints it without storing it.



<For Touchscreen models>
  1. Press MENU.

  2. Press the UP OR DOWN ARROW key to display Fax.

  3. Press Fax.

  4. Press the UP OR DOWN ARROW key to display Setup Receive.

  5. Press Setup Receive.

  6. Press the UP OR DOWN ARROW key to display Memory Receive.

  7. Press Memory Receive.

  8. Press Fax Storage.

  9. Press Stop/Exit.

Color faxes cannot be stored in your Brother machine's memory. When you receive a color fax, your Brother machine prints it without storing it.




TURNING FAX STORAGE OFF


*If your Brother machine has a touchscreen, please follow the steps of "For Touchscreen models" below.

  1. Press the MENU key.

  2. Press the UP OR DOWN ARROW key to choose Fax.

  3. Press the OK key.

  4. Press the UP OR DOWN ARROW key to choose Setup Receive.

  5. Press the OK key.

  6. Press the UP OR DOWN ARROW key to choose Memory Receive.

  7. Press the OK key.

  8. Press the UP OR DOWN ARROW key to choose Off.

  9. Press the OK key.

  10. Press the STOP/EXIT key.

If there are faxes in memory when you turn Fax Storage off, your Brother machine's LCD will ask you the following question:

Erase all fax?
Yes -> Press 1
No -> Press 2


Do one of the following:

  • Press 1 to erase all stored fax data and turn Fax Storage off.

  • Press 2 to keep the faxes stored in memory and leave Fax Storage on.





<For Touchscreen models>
  1. Press MENU.

  2. Press the UP OR DOWN ARROW key to display Fax.

  3. Press Fax.

  4. Press the UP OR DOWN ARROW key to display Setup Receive.

  5. Press Setup Receive.

  6. Press the UP OR DOWN ARROW key to display Memory Receive.

  7. Press Memory Receive.

  8. Press Off.

  9. Press Stop/Exit.

If there are faxes in memory when you turn Fax Storage off, your Brother machine's LCD will ask you the following question:

Erase all fax?

Do one of the following:

  • Press Yes to erase all stored fax data and turn Fax Storage off.

  • Press No to keep the faxes stored in memory and leave Fax Storage on.

Related Models

MFC-J6510DW, MFC-J6910DW, MFC-J825DW

If you need further assistance, please contact Brother customer service:

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