FAQs & Troubleshooting

Close

HL-L9470CDN

FAQs & Troubleshooting

FAQs & Troubleshooting

HL-L9470CDN

Not your product?

Date: 11/04/2022 ID: faq00002673_019

Cartridge Error

The Cartridge Error message appears if the toner cartridge is not installed correctly.

Pull out the drum unit, remove the toner cartridge for the color that is indicated on the machine's display, and place it back in the drum unit. Install the drum unit in the machine again.

> Click here to see how to install the toner cartridges.

 

If the issue continues, contact your local Brother dealer or Brother Customer Service from the "Contact Us" section.

 

Related Models

HL-L9470CDN, MFC-L9630CDN, MFC-L9670CDN

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.