FAQs & Troubleshooting FAQ Search Results MFC-J4340DW(XL) Not your product? Search by FAQ ID number Search Back to FAQs & Troubleshooting. 2 Results 1.faq00002541_023 (Video) Clean the Paper Pick-up Rollers for Paper Tray #1 2.faq00002541_532 Clean the Paper Pick-up Rollers for Paper Tray #1 FAQs & Troubleshooting