FAQs & Troubleshooting

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PT-P710BT

FAQs & Troubleshooting

FAQs & Troubleshooting

PT-P710BT

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Date: 27.09.2024 ID: faqp00100300_000

How can I connect my mobile device to the printer via Bluetooth®? (P-touch Design&Print / Design&Print 2)

Turn on the Bluetooth setting of your mobile device, and then select the printer on the mobile application.

Follow the instructions below:


Preparation
For Apple devices: Swipe up from the bottom of the screen (for iPhone X users, swipe down from the top of screen), and then turn on Bluetooth.
For Android™ OS 4.4 or earlier (Not available for Design&Print 2): Turn the Bluetooth setting on, and then select the printer.

  • To confirm the Android™ version, see Settings --> Device information --> Android™ version.
  • The printer to connect to is PT-[model name][the last four digits of the printer's serial number]. (Alternatively, you can find your machine number on the sticker below the Power Button). The unit's serial number is located where the Tape Cassette is set inside the Cassette Cover.
  • If the PIN code is required, enter "0000".
  • If the printer to connect to is not displayed, tap the refresh button.


When using the app's initial guidance to connect

  1. Make sure the printer is on.
  2. Download the application.
  3. Start the application.
  4. The initial guidance starts.
  5. Tap [Connect Now].
  6. Follow the on-screen instructions.
  • The printer to connect to is PT-[model name][the last four digits of the printer's serial number]. (Alternatively, you can find your machine number on the sticker below the Power Button). The unit's serial number is located where the Tape Cassette is set inside the Cassette Cover.
  • If the PIN code is required, enter "0000".
  • If the printer to connect to is not displayed, tap the refresh button.


When you did not use the app's initial guidance

  1. Make sure the printer is on.
  2. Download the application.
  3. Start the application.
  4. The message "Confirm your P-touch connection/ Please select your P-touch" appears in the upper-right corner of the application's editing screen. Tap it.
  5. Follow the on-screen instructions to select the printer.

Related FAQs

Related Models

PT-P300BT, PT-P710BT, PT-P910BT

If you need further assistance, please contact Brother customer service:

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