QL-580N
 |
FAQs & Troubleshooting |
QL-580N
Date: 08/08/2018 ID: faqp00001466_030
What do the indicator lights mean?
The indicator lights and blinks to indicate the printer's status. The following symbols are used in this FAQ to explain the meaning of the different indicator colours and patterns.
 or  or 
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Indicator is lit in the colour shown |
 or  or 
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Indicator is flashing in the colour shown |
|
Indicator is off |
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Status LED |
Condition |
Solution |
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Power is off | - | |
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Power is ON | - | |
| Idle mode | |||
| Feed mode | |||
| Printing mode | |||
| Cutting mode | |||
| Self checking mode | |||
| Printing printer settings mode (For QL-580N only) | |||
|
(Once every 0.8 seconds) |
Transferring data | - | |
| Printing mode (Receiving Data) | |||
| Printing printer settings mode (Creating Data)(For QL-580N only) | |||
|
The DK Roll Compartment Cover is open. |
Close the DK Roll Compartment Cover correctly. → Click here to see "Why is the Status LED on the machine ORANGE?" |
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(Once every 0.8 seconds)
|
Cooling mode |
Wait approximately 10 minutes, and then try printing again. |
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Boot mode | Turn off the printer and then turn it on again. If the problem still occurs, contact Brother Customer Service. | |
| Reset mode | - | ||
(Once every 0.4 seconds) |
Label sensor error |
Replace the DK Roll with a new one. If a sufficient amount of the roll remains, re-install it correctly. (Make sure the paper passes through under the sensor.) → Click here to see "How do I install/change the label roll?" |
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| Incorrect DK Roll installed | Install the correct DK Roll and then close the DK Roll Compartment Cover correctly.
→ Click here to see "How do I install/change the label roll?" |
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| Transmission error | Turn off the printer and then turn it on again. If the problem still occurs, contact Brother Customer Service. | ||
| Cover open error | Close the DK Roll Compartment Cover correctly and then, restart the printing. | ||
| Cutter error | If the cutter error occurs, keep the DK roll compartment cover closed and press ON/OFF button. The cutter moves back to the normal position and turns the machine OFF automatically. After the machine is OFF, inspect the cutter unit and remove the paper jam. If the problem still occurs, contact Brother Customer Service. |
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| System error | Turn off the printer and then turn it on again. If the problem still occurs, contact Brother Customer Service. | ||
QL-570, QL-580N
If you need further assistance, please contact Brother customer service:
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