FAQs & Troubleshooting

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HL-L8240CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

HL-L8240CDW

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Date: 15/02/2023 ID: faq00100214_012

Reset the Drum Counter

When you replace the drum unit with a new one, you must reset the drum counter by completing the following steps:

  • To avoid print quality issues or damage to the machine, DO NOT reset the drum counter unless you are replacing the drum unit.
  • If you reset the drum counter without replacing the drum unit, the machine will not be able to correctly calculate the remaining drum life.
  1. Make sure the machine is turned on.
  2. Press and hold Toner (Toner) for about five seconds.
  3. Press Drum.
  4. Select the toner colour for the drum unit you just replaced.
  5. Press Yes.

Related FAQs

Related Models

DCP-L3555CDW, DCP-L3560CDW, HL-L8230CDW, HL-L8240CDW, MFC-L3740CDW(E), MFC-L3760CDW, MFC-L8340CDW, MFC-L8390CDW

If you need further assistance, please contact Brother customer service:

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