FAQs & Troubleshooting

Close

HL-5450DNT

FAQs & Troubleshooting

FAQs & Troubleshooting

HL-5450DNT

Not your product?

Date: 13/10/2015 ID: faq00000306_010

Jam MP Tray

Please follow the steps below to clear the message "Jam MP Tray".

 

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

 

 

  1. Remove the paper from the MP tray.
    • Remove any jammed paper from in and around the MP tray.
      • Fan the paper stack, and then put it back in the MP tray.
         

        Fan the paper stack

      • When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides(1) on both sides of the tray.
         

        Maximum paper mark
         

      • Press Go or Start to resume printing.

 

Related FAQs

Related Models

DCP-8110DN, DCP-8250DN, HL-5440D, HL-5450DN, HL-5450DNT, HL-5470DW, HL-6180DW, HL-6180DWT, MFC-8510DN, MFC-8520DN, MFC-8950DW, MFC-8950DWT

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.