DCP-L3520CDW(E)
FAQs & Troubleshooting |
DCP-L3520CDW(E)
Date: 15/02/2023 ID: faq00002490_052
No Paper Tray1
There are several reasons that the Brother machine displays No Paper Tray1.
Check the following points to clear the error message.
Cause 1: The machine is out of paper, or paper is not loaded correctly in the paper tray.
Cause 2: Paper dust has accumulated on the surface of the paper pick-up rollers.
Cause 3: The paper you are using may not meet our specifications.
Cause 1: The machine is out of paper, or paper is not loaded correctly in the paper tray.
Do one of the following:
- Refill paper in the paper tray. Make sure the paper guides are set to the correct size.
- If paper is in the tray, remove it and load it again. Make sure the paper guides are set to the correct size.
- Do not overfill the paper tray.
Cause 2: Paper dust has accumulated on the surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
> Click here to see how to clean the paper pick-up roller.
Cause 3: The paper you are using may not meet our specifications.
Check that you use the paper that meets our specifications.
> Click here to see the details of the recommended paper.
Related FAQs
DCP-L3515CDW, DCP-L3520CDW(E), DCP-L3527CDW
If you need further assistance, please contact Brother customer service:
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