DCP-J1100DW
![]() |
FAQs & Troubleshooting |
![](/g/b/img/product/dcpj1100dw_eu_as.jpg)
DCP-J1100DW
Date: 23/09/2020 ID: faq00002458_007
Unusable Device
There are two cases when the display shows this message.
- A broken device is connected to the USB direct interface.
- A USB device or USB flash drive that is not supported has been connected to the USB direct interface.
Follow the steps below to clear the error message.
- Disconnect the device from the USB direct interface.
- Turn the machine off and then on again.
For more information about the supported USB devices, see the "Specification" section.
DCP-J1100DW, DCP-J572DW, DCP-J772DW, DCP-J774DW, HL-J6000DW, HL-J6100DW, MFC-J1300DW, MFC-J4535DWXL, MFC-J4540DW(XL), MFC-J5945DW, MFC-J6945DW, MFC-J6947DW, MFC-J890DW, MFC-J895DW, MFC-L3750CDW, MFC-L3770CDW
If you need further assistance, please contact Brother customer service:
Content Feedback
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.