FAQs & Troubleshooting

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DCP-9042CDN

FAQs & Troubleshooting

FAQs & Troubleshooting

DCP-9042CDN

Not your product?

Date: 07/03/2007 ID: faq00000211_014

White lines, bands or ribbing appear across the page.



Please check the following points:

  • Make sure that the machine is on a solid level surface.
  • Make sure that the toner cartridges are installed properly.
  • Shake the toner cartridges gently.
  • Make sure that the drum unit is installed properly.
  • Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause this problem.
  • Clean the laser scanner windows with a soft cloth.
  • The drum unit may be damaged. Put in a new drum unit.

Related Models

DCP-9040CN, DCP-9042CDN, MFC-9440CN, MFC-9450CDN

If you need further assistance, please contact Brother customer service:

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