FAQs & Troubleshooting

Close

MFC-J6710DW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-J6710DW

Not your product?

Date: 07/11/2018 ID: faq00002578_002

Scan multiple pages into one file instead of each scan being saved as a separate file.

In order to scan a multi-page document into a single file, you must configure the scan to use a file type that supports multi-page documents. Complete the steps listed below:

When you scan a document, you can either use the ADF (automatic document feeder) or the Flatbed scanner glass.


To see how to scan multiple pages into one file using the ADF, click here.
To see how to scan multiple pages into one file using the Flatbed scanner glass, click here.

 

Scanning from an Automatic Document Feeder (ADF)

> Click here to see how to scan from Home Mode of ControlCenter4 for Windows.
> Click here to see how to scan from Advanced Mode of ControlCenter4 for Windows.
> Click here to see how to scan from ControlCenter2 for Macintosh.

 

How to scan from Home Mode of ControlCenter4 for Windows
  1. Load your document, face up, top edge first in the ADF.
     
  2. Click the SCAN tab.
     
  3. Select the Document Type and Scan Size.
     
  4. Click Scan.
    image

     

  5. The scanned image will be display the image viewer. Confirm and edit (if necessary) the scanned image.
     
  6. Click Save or Send E-mail.
    image

     

  7. The dialog will appear. Under File Type select an option that allows multi-page documents:

     

    1. TIFF Muliti-Page (*.tif)
    2. PDF (*.pdf)
    3. Secure PDF (*.pdf)
    4. XML Paper Specification (*.xps)

     

  8. Click OK.
    image

 

How to scan from Advanced Mode of ControlCenter4 for Windows
  1. Load your document, face up, top edge first in the ADF.
     
  2. Click Scan tab.
    image

     

  3. Right-click the Image button, File button or E-mail button, then select Button settings.
    image

     

  4. The Scan to configuration window will appear. The screens may differ depending on your choice.
     
  5. Under File Type select an option that allows multi-page documents:

     

    1. TIFF Muliti-Page (*.tif)
    2. PDF (*.pdf)
    3. Secure PDF (*.pdf)
    4. XML Paper Specification (*.xps)

     

  6. Click OK.
    image

     

  7. Click the type of scan you require. The buttons are: Image, E-mail and File.

 

How to scan from ControlCenter2 for Macintosh
  1. Load your document, face up, top edge first in the ADF.
     
  2. Click on Configuration -> SCAN.
     
  3. Select the type of scan you require. The choices are: Image, E-mail and File.
    image

     

  4. The Scan to configuration window will appear. The screens may differ depending on your choice.
    image

     

  5. Select the Software Button tab.
     
  6. Under File Type select an option that allows multi-page documents:

     

    1. TIFF Muliti-Page (*.tif)
    2. PDF (*.pdf)
    3. Secure PDF (*.pdf)
    4. High Compression PDF (*.pdf)

     

  7. Click OK.
     
  8. Click the type of scan you require. The buttons are: Image, E-mail and File. If the scan settings dialog box appear, click Start Scanning.

 

Scanning from the Flad bed scanner glass

In Macintosh, to scan multiple pages into one file, you need the Presto! PageManager. The Presto! PageManager is provided on the installation CD for your machine, and usually installed during the MFL-Pro Suite installation.
 

> Click here to see how to scan from Home Mode of ControlCenter4 for Windows.
> Click here to see how to scan from Advanced Mode of ControlCenter4 for Windows.
> Click here to see how to scan using the Presto! PageManager for Macintosh.

 

How to scan from Home Mode of ControlCenter4 for Windows
  1. Lift the document cover.
     
  2. Place the documents face down on the scanner glass.
     
  3. Close the document cover.
     
  4. Click Scan tab.
     
  5. Select Custom and Scan size.
     
  6. Click Custom Settings.
    image

     

  7. The Custom Scan Settings window will appear. Configure scan settings and check Manual multi-page scan or Continuous Scanning, and then click OK.
    image

     

  8. Click Scan. The machine will then start scanning.
    image

     

  9. When scanning is finished, it will ask if you wish to scan more pages. If you want to scan more pages, put the next document on the scanner glass and press the Continue button. When you have finished scanning all your documents, click the Finish button.
    image

     

  10. The scanned image will be display the image viewer. Confirm and edit (if necessary) the scanned image.
     
  11. Click Save or Send E-mail.
    image

     

  12. The dialog will appear. Under File Type select an option that allows multi-page documents:

     

    1. TIFF Muliti-Page (*.tif)
    2. PDF (*.pdf)
    3. Secure PDF (*.pdf)
    4. XML Paper Specification (*.xps)

     

  13. Click OK.
    image

 

How to scan from Advanced Mode of ControlCenter4 for Windows
  1. Lift the document cover.
     
  2. Place the documents face down on the scanner glass.
     
  3. Close the document cover.
     
  4. Click Scan tab.
    image

     

  5. Right-click the Image button, File button or E-mail button, then select Button settings.
    image

     

  6. The Scan to configuration window will appear. The screens may differ depending on your choice.
     
  7. Under File Type select an option that allows multi-page documents:

     

    1. TIFF Muliti-Page (*.tif)
    2. PDF (*.pdf)
    3. Secure PDF (*.pdf)
    4. XML Paper Specification (*.xps)

     

  8. Configure scan settings and check Manual multi-page scan or Continuous Scanning.
     
  9. Click OK.
    image

     

  10. Click the type of scan you require. The buttons are: Image, E-mail and File. The machine will then start scanning.
     
  11. When scanning is finished, it will ask if you wish to scan more pages. If you want to scan more pages, put the next document on the scanner glass and press the Continue button. When you have finished scanning all your documents, click the Finish button.
    image

 

How to scan using the Presto! PageManager for Macintosh
  1. Lift the document cover.
     
  2. Place the documents face down on the scanner glass.
     
  3. Close the document cover.
     
  4. Double click on the Presto! PageManager shortcut icon on the desktop or click Macintosh HD -> Application -> Presto! PageManager 9 for BR -> Presto! Page Manager SE 9.app or click Go -> Application ->  Presto! PageManager 9 for BR -> Presto! Page Manager 9.35.app.
     
  5. Click File -> Acquire Image Data.
    image

     

  6. Configure the scan settings and click Start.
    image

     

  7. Put the next document on the scanner glass and repeat step 5-6 until you have finished scanning all your documents.
     
  8. Select the scanned files you want to save into one file.
    image

     

  9. Click Tool -> Merge All Files into a Single PDF.
    image

     

  10. Set the file name and the folder, and click Save.
     

    image

     

  11. The files become one PDF file as below, and it is saved in the folder of your choice.
    image

Related Models

DCP-7065DN, DCP-7065DNR, DCP-8110DN, DCP-8250DN, DCP-9055CDN, DCP-9270CDN, MFC-7360N, MFC-7360NR, MFC-7460DN, MFC-7860DW, MFC-7860DWR, MFC-8510DN, MFC-8520DN, MFC-8950DW, MFC-8950DWT, MFC-9460CDN, MFC-9465CDN, MFC-9970CDW, MFC-J5910DW, MFC-J6510DW, MFC-J6710DW, MFC-J6910DW

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.