FAQs & Troubleshooting

Close

HL-L2310D

FAQs & Troubleshooting

FAQs & Troubleshooting

HL-L2310D

Not your product?

Date: 23/05/2018 ID: faq00000026_025

Clear paper jams.

If paper jams inside the printer, the printer will stop. One of the following messages will appear to tell you where to find the jammed paper.

Check the Status Monitor indication of your Brother machine.

 

If the error message still appears on the LCD or Status Monitor after you remove the jammed paper, there may be more paper jammed somewhere else. Check the printer thoroughly.
After you have removed all the jammed paper, open the front cover and then close it again to start printing.

Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the printer at one time and prevents paper jams.

 

Related FAQs

Related Models

HL-L2310D, HL-L2312D

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.