FAQs & Troubleshooting

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DCP-J1200W(E)

FAQs & Troubleshooting

FAQs & Troubleshooting

DCP-J1200W(E)

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Date: 27/05/2021 ID: faq00000261_515

Clean the Scanner

  1. Unplug the machine from the electrical socket.
  2. Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with water.
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If you feel dirt or debris, clean the glass again. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning attempt.

Related Models

DCP-J1200W(E)

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