FAQs & Troubleshooting FAQ Search Results MFC-J985DW(XL) Not your product? Search by FAQ ID number Search Back to FAQs & Troubleshooting. 2 Results 1.faq00002780_001 Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows) 2.faq00002780_000 Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh) FAQs & Troubleshooting