FAQs & Troubleshooting

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PT-D800W

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 08/29/2022 ID: faqp00100017_002

Printing from a computer via a wireless network

To print from a computer via a wireless network, follow the steps below.

 

  1. Installing the printer driver and software
  2. Connecting using Wi-Fi®
  3. Printing from a computer

 

  1. Installing the printer driver and software
     

    To print from your Windows computer or Mac (PT-D800W/E800W only), install the printer driver (not provided for macOS 11 or later), P-touch Editor and other applications.

    Do not connect the printer to the computer until asked to do so.

     
    1. Visit the [Downloads] section of this web site and download the installer for the software and manuals.
    2. Double-click the downloaded file and follow the on-screen instructions to proceed with the installation.
      • Make sure you are logged on with administrator rights.
      • To download each software separately, visit the [Downloads] section of this web site.
      • To connect the printer to a computer using a wireless connection, we recommend the following:
        • Configure the wireless network settings while installing the software.  For more information, see “How do I connect my printer via Wi-Fi®?”.
        • Install the software on a computer wirelessly connected to your network and configuring the printer using a USB cable.
        • Get the SSID (network name) and password (network key) of the wireless network in advance.
    3. Close the dialog box when the installation is complete.
  2. Connecting using Wi-Fi®

    You can connect your printer to your computer using Infrastructure mode, Wireless Direct and Ad-hoc mode.

    For details on connecting methods, see “How do I connect my printer via Wi-Fi®?”.

    Not all computers, mobile devices, and operating systems, may support Ad-hoc mode.

     

    <Turning the Wireless Function On or Off>
    To turn the wireless function on or off, press the Wi-Fi button (Wi-Fi) button.

    1. Press the Wi-Fi button (Wi-Fi) button.  The wireless function is now on.
    2. Press the Wi-Fi button (Wi-Fi) button again to turn the wireless function off.
      • If [Off] is selected in the [Direct Mode On/Off] and [Infrastructure Mode On/Off] screen, the wireless function will remain off even if you press the Wi-Fi button (Wi-Fi) button.
      • When the wireless function is on, the Li-ion battery power will decrease quickly.  To change the power source, connect the AC adapter.
  3. Printing from a computer

    To use the printer effectively, a number of applications and functions are available.

     

    There are various methods for printing with this printer.
    The following describes the procedure for printing from a computer using P-touch Editor or Cable Label Tool (for Windows only).

     
    1. Start P-touch Editor or Cable Label Tool, and then open the document you want to print.
    2. Create a label (or tube) design.
    3. Check the cutting options.
    4. Select [File] then [Print] from the menu bar or by clicking the [Print] icon.
     

    Click the links below to see more detailed information:

    On Cable Label Tool, see “Using Cable Label Tool”.
    On the cut options, see “What options are available for label / tube feeding and cutting?”.

Related Models

PT-D800W

If you need further assistance, please contact Brother customer service:

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