FAQs & Troubleshooting

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PJ-863

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 03/31/2022 ID: faqp00001454_003

The paper is jammed in the printer.

If paper becomes jammed, remove the paper according to the following procedure.

 

  1. Carefully lift the Release Cover up to open it.
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  2. Gently pull the paper out of the printer in either direction.
    Image

  3. Close the Release Cover.

  4. Insert a new sheet of paper and print again. (See "How to insert paper".)

Related Models

PJ-822, PJ-823, PJ-862, PJ-863, PJ-883

If you need further assistance, please contact Brother customer service:

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